FAQs

How can I make a booking at YOURS?

The easiest booking option is through our ‘BOOK’ section on the website. Where you simply have to enter the dates and choose the type of room of preference. We offer you the best available rate when you book through our website.

Does the hotel have a lift?

Yes, we have a lift in the building.

Do you offer a wheelchair friendly room?

Yes we do, we offer a room for disabled people with the appropriate accessible equipment.

What are the check-in times?

The reception is open from 08:00 to 21.00. In case of emergencies you can call the emergency phone number.

Does the room come with towels and toiletries?

Yes, all rooms are equipped with towels, toiletries and daily check by our cleaning staff.

What are the opening hours of the pool?

The pool is open from 10:00 to 20:00

Do you rent bikes?

Yes, bikes are available for rent during your stay for €10 per bike per day. 

Can I book breakfast online?

Yes, you can book breakfast in advance by adding it to your booking. We serve breakfast daily between 9.00-11.00 in our coffee bar.

Do you allow pets?

No, sorry. We don’t allow pets in the hotel for hygienic reasons.

Do you offer airport shuttle?

Unfortunately we don’t offer airport shuttles, our team will be happy to assist you to find your public transport and taxi´s are available at the airport.

Do you accept group bookings?

You can book up to 2 rooms. We don’t allow groups with more than 4 persons.

Are the prices per room?

All prices, unless stated otherwise, are on a per-room-basis incl. taxes and tourist fees.

Are there stairs in any of the rooms? Is this safe for children?

In the loft and the penthouse you reach the bedroom by stairs.

Is there a safe in the room?

Yes, every room is equipped with a safe.

Is there a hairdryer in the room?

Yes, the hotel provides a hairdryer.

How is the connection from the hotel to the city centre and the beach?

You can easily walk to the city centre, within a ten-minute walk you are at the town hall´s square and another five minute walk brings you to the old town, where you can visit the Central Market, the Medieval towers and the cathedral.

How is the connection to the beach?

There are several ways to reach the beach, a taxi drive of 15 minutes will cost you around €8, a half an hour busdrive €1,50 and by bike you will experience a beautiful ride and reach the beach in about half an hour as well.

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Do you have baby beds available?

Yes, baby cots are available free of charge and are subject to availability. You can add the request to your booking when you make the reservation for your room.